Unopened and unused product can be returned within it 7 days of receiving it, please see the returns process below.
Customer is responsible for return shipping costs. If you have any questions about whether your product is eligible for Returns, please email us.
*also note that we do not have a money back guarantee, as our products affect everyone differently. We are not able to accept back any product that has been opened or used*
1) Email us at email@example.com ASAP to alert us that you will be returning your UNOPENED product within the 7-day time limit and to request the Return Shipping Address.
2) Once you have shipped your product back to us – please also email the tracking number to firstname.lastname@example.org so we can keep an eye out for it.
3) Once we receive your package back at our facility and can confirm it’s condition, we will then issue a refund for the unopened product and email you a confirmation. Please allow 7-10 days for the refund to post to your statement.
If you have any questions regarding our return policy please email email@example.com.
All Lucid Wellness Co. products are purchased via retail. Your acceptance of the terms of purchase means you agree to and understand the refund policy.
Lucid Wellness Co. will only accept returns and refunds from purchases made on BeLucidBeWell.com. Lucid Wellness Co.